Customer Care

FAQs

Quick answers for shipping, sizing, exchanges, returns, and support.

How long does delivery take?

Orders are packed within 1 to 2 business days. After dispatch, delivery usually takes 2 to 4 business days in major cities and 5 to 7 business days across the rest of Pakistan.

How much is shipping?

Shipping is Rs. 250 nationwide. Orders of ₨ 7,500 or more qualify for free shipping.

Do you offer Cash on Delivery?

Yes. Cash on Delivery is available for all domestic orders in Pakistan.

Can I exchange my size?

Yes. Please contact us within 2 to 3 working days of receiving your order. Items must be unworn, unwashed, and returned with original tags and packaging.

Can I return an item?

Returns are accepted when the item is in original condition. Sale items and promotional drop items are final sale unless there is a fault.

How do I choose the right size?

Open the product page and tap View Size Guide. Each drop has its own measurements so you can compare before ordering.

How can I contact support?

Message us on WhatsApp at 0300 0183779 or Instagram @wearterryco. Support replies are available Monday to Friday, 9 AM to 7 PM.