RETURN & EXCHANGE POLICY
All sales are final. No refunds.
You can exchange your purchase within 7 days accompanied by an original sales receipt and original Terry packaging.
Merchandise can only be exchanged if it is not used, altered, washed, or damaged and must have all original tags attached.
Your exchange can be coordinated via email at customerservice@wearterry.co or by calling us at +92-300-01-TERRY (83779) between 10am to 6pm, Monday to Saturday.
In case of a mark-down in price due to sales promotions, customers are only eligible to make an exchange against the new, marked-down price.
Used or misused items will not be eligible for exchange.
You can only make a claim of damaged merchandise within 3 days of purchase.
If bought online, damaged merchandise must be reported within 3 days of delivery.
Claims and exchanges may take up to 3 weeks to be processed.
No exchange can be made during sales or promotion periods.
Products on promotion are not eligible for exchange.
