We want you to love your purchase! However, if you’re not satisfied, here’s our return policy:
1. Eligibility for Returns & Exchanges
- Items must be unused, unworn, and in original packaging.
- Returns must be requested within 7 days of delivery.
- Items on sale or clearance are non-refundable.
2. Process
1.Email us at customerservice@wearterry.co with your order number and reason for return/exchange.
2.Once approved, send the item back to us (shipping costs are non-refundable).
3.After receiving the item, we will process the refund or exchange.
3. Refund Method
- Refunds are issued as store credit or to the original payment method (excluding shipping costs).
- Refund processing time: 7-10 business days.